Biz2X and AWS Launch Agentic AI: Redefining SME Digital Lending for Faster, Smarter and Inclusive Credit
Biz2X, a global SaaS digital lending platform and subsidiary of Biz2Credit, has partnered with Amazon Web Services (AWS) to introduce the Agentic AI Digital Lending Solution. This innovative platform, built on Amazon Bedrock, aims to revolutionize SME lending by integrating multilingual conversational AI and automation into loan origination and servicing processes.
Key Features and Benefits
The Agentic AI solution enables financial institutions to streamline their lending processes, reducing loan approval times by up to 50% and increasing lending volumes by approximately 30%. By automating tasks such as document verification, application guidance, and post-disbursement support, the platform enhances operational efficiency and borrower experience. Additionally, its multilingual capabilities ensure accessibility across diverse geographies and markets, promoting inclusivity in SME lending.
Strategic Investment and Long-Term Vision
Biz2X has committed an investment of INR 100 crore over the next two years to further develop AI and related technologies. AWS contributes by providing secure cloud infrastructure, AI/ML expertise, advanced security frameworks and access to its partner network, establishing the solution as a scalable, long-term innovation platform for lenders worldwide.
Impact on India’s MSME Sector
The collaboration addresses the significant credit gap in India’s MSME sector, estimated at ₹30 lakh crore, by enabling financial institutions to disburse over INR 8,500 crore in loans over the next two years. The Agentic AI solution’s automation and efficiency improvements are poised to bridge this gap effectively, fostering economic growth and financial inclusion.
Global Implications
Beyond India, the Agentic AI platform has the potential to transform SME lending in emerging markets such as the Middle East. Its scalable and adaptable nature allows for customization to meet the unique needs of various regions, contributing to the global advancement of AI-powered, cloud-native financial services.
In summary, the Biz2X–AWS collaboration marks a significant step forward in the evolution of digital lending, combining advanced AI technology with strategic investment to create a more efficient, inclusive and scalable lending ecosystem for SMEs worldwide.
